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  1. Help · Troubleshooting License key errors and the lock screen Every activation error says what went wrong: the key isn't recognized, it's been revoked or has expired, or the server couldn't be reached. Here's what each means and how to fix it.
  2. Help · Plans, licenses & billing Sign in or activate a license key Open Help ▸ Sign in to NetSecWall…, then sign in with your account email and password, or click Have a license key?, paste your key and click Activate key. It needs internet once.
  3. Help · Getting started A tour of NetSecWall's menus and keyboard shortcuts NetSecWall has seven menus: File, View, Protection, Security, Reports, Tools and Help. Open each with Alt and its letter. Ctrl+Tab switches tabs, and Delete removes selected rules.
  4. Help · Plans, licenses & billing How the 7-day free trial works Every NetSecWall install gets 7 days with every feature unlocked, with no card, account or key. The trial is tied to the PC, starts when the app first goes online, and reinstalling doesn't reset it.
  5. Help · Enterprise & Management Server Install the NetSecWall Management Server The beta Management Server has no installer. Copy NetLens.Server.exe and appsettings.json to a Windows machine, register it as a service with sc.exe, open ports 8090, 8091 and 8443, then sign in.
  6. Help · Plans, licenses & billing Move your license to another PC Sign out on the old PC to release its license, then sign in or activate the same key on the new one. If the old PC is gone, open a support ticket and ask for it to be released.
  7. Help · Plans, licenses & billing Paying for NetSecWall with USDC or USDT NetSecWall is paid in USDC or USDT on Base, Ethereum, Arbitrum, Optimism, Polygon, BNB Chain or Solana. Plans are yearly, orders are final, and your key arrives once the payment confirms.
  8. Help · Getting started System requirements for NetSecWall on Windows NetSecWall needs 64-bit Windows 10 (version 1809 or later) or Windows 11, an account with administrator rights, and an internet connection once to start the trial. It installs no driver.
  9. Help · Troubleshooting Troubleshooting NetSecWall: fixes for common problems Most NetSecWall problems are one of a handful: no internet after a block, an empty Live tab, a firewall conflict banner, a license error or lists that won't update. Start here to find the fix.
  10. Help · Plans, licenses & billing Which plan do I need? Monitor, Plus, Family or Pro Monitor ($50/yr) shows what connects. Plus ($100/yr) adds threat intelligence and detection. Family ($150/yr) adds blocking and parental controls. Pro ($200/yr) adds the WFP engine and alerts.
  11. Help · Privacy & your data Your data and your privacy: what NetSecWall keeps and sends Your traffic history, DNS log and rules stay on your PC. NetSecWall sends a license check, downloads its lists and checks for updates; analytics are off unless you turn them on.
  12. Blog · Product news Introducing the NetSecWall Help Center and blog The NetSecWall Help Center at /kb/ has step-by-step guides with real screenshots, sorted by topic and product and searchable. The blog at /blog/ explains the problems behind them.
  13. Blog · Product news NetSecWall 1.2.0: Family and Pro leave beta NetSecWall 1.2.0 takes Family and Pro out of beta, signs the installer and app, downloads every list from NetSecWall's servers on all plans, and brings license-key entry back into the app.
  14. Blog · Small business & IT Silently deploying NetSecWall to Windows PCs Run the installer with /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /RESTARTEXITCODE=3010 from your deployment tool, check the exit code, then license each PC or add a netlens-mgmt.json file.